What affects scope
- What has happened and how much damage it is causing
- Whether a temporary repair is needed first
- Access, and whether tenants are in
What to send first
- What has happened and when
- The property address and access
- The best number to reach you
Some problems cannot wait for the next planned visit. Water coming through a ceiling, a blocked drain, a door that no longer locks after a break-in, or tiles lifted in a storm all need dealing with quickly to stop the damage getting worse. PRG takes emergency maintenance calls from landlords, agents and property managers.
The first aim is to make the property safe and stop further damage. That might mean isolating a leak, clearing a blockage, securing a broken door or window, or making a temporary repair to a roof or gutter. Once the immediate problem is under control, we can talk through the permanent repair and add it to the work for the property.
Attendance depends on the problem and the jobs already booked, so we cannot promise round-the-clock cover. Phone 07506 735423 rather than using the form or WhatsApp, so we can talk it through straight away.
On the call, give the property address, explain what has happened and when it started, and say whether tenants are in. If you know where the stopcock is, or how a key can be collected, tell us then. Photos sent afterwards help us bring the right materials.
Values
The whole repair list
Bring the smaller fixes and larger jobs together, so the full scope is clear before work is arranged.
Your property, your dates
Let us know about tenants, access, viewings and move-in dates when we discuss the work.
Inside and outside
Property repairs and refurbishment, with clearance and garden maintenance where they are needed.
Frequently Asked Questions
Contact
Or call us on 07506 735423
